I have worked for ‘Wright Care at Home’ since our Launch Day 25.04.2016.

I never thought we would ever have to face such times as these. I must say at first it was very scary for us as a team, but we remained a strong unit, supporting each other thinking it would last a few months.

As time passed, we realised a pandemic was looming. After lots of doubts uncertainty and tears a stronger bond was built between the team and our customers. We always go above and beyond for our Customers, but now they needed us more than ever emotionally.

It was a huge challenge being there for Customers, Team Members and Families, a huge smile and positive outlook really helps towards some type of normality and calm for them. Concerns, worries and emotions were a big challenge for us throughout and still remain so.

We became seamstresses, card makers and bakers providing emotional support while breaking inside ourselves and masking our own fears and uncertainties.

Our Office team were amazing keeping our PPE levels high, organising little treats, having scrubs and headbands made for us, little pamper packs and self-care packages to keep us going.

A massive Thank you to them all it was so so appreciated and will never be forgotten. I must mention ‘Cafe Black’ who stayed open supplying us with well-deserved and needed lattes, they even offered to deliver our daily orders.

It is great how our Community pulled together for each other. I am confident with the high standard of care and outstanding commitment the team provide we will look back with pride at how we accomplished such a massive task, and all got through it together.

Written by Tania Dixon

Care Ambassador