GDPRF08 – Website Privacy Statement

We are Stonewright Ltd T/A Wright Care at Home, a [company] incorporated in [England and Wales] [Scotland]. Our company number is [014261413] and our registered address is:

Westfield House
40 Cold Overton Road
Oakham
Rutland
LE15 6NT

Our location address where all data is stored and processed is:

The Grey House
3 Broad Street
Stamford
Lincolnshire
PE9 1PG

We are committed to ensuring that your privacy is protected. We will continue to comply with the provisions of the Data Protection Act (“DPA”) until 25 May 2018, after which we will comply with the General Data Protection Regulation ((EU) 2016/679) (“GDPR”) unless and until the GDPR is no longer directly applicable in the UK, together with any national implementing laws, regulations and secondary legislation as amended or updated from time to time in the UK, and any successor legislation to the GDPR and the DPA (together “Data Protection Legislation”). We are the data controller of data you pass to us pursuant to this policy. Our Data Protection Officer can be contacted at admin@wrightcareathome.com or on Tel; 01780 489227.

This Privacy Policy [together with our website terms and conditions and cookie policy] sets out how we collect personal information from you and how the personal information you provide will be processed by us. By visiting the website at www.wrightcareathome.com you are accepting and consenting to the practices described in this Privacy Policy. If you do not consent, please do not submit any personal data to us.

 

What information does Stonewright Ltd T/A Wright Care at Home hold and how will we use it?

Information you give Stonewright Ltd T/A Wright Care at Home: You may give us information about you by completing enquiry forms on the website or by requesting via the website that we send you marketing information. The information you give us may include your name, email address, address/location and phone number. This does not include all personal data processed by Stonewright Ltd T/A Wright Care at Home but only personal data it collects through its website.

We will retain this information while we are corresponding with you or providing services to you or to a Customer you represent.
We will retain this information 15 years following last port of contact.

 

Information Stonewright Ltd T/A Wright Care at Home collects about you:

Stonewright Ltd T/A Wright Care at Home may collect the following information from you when you visit the website:

Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and

Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from the website (including date and time), page response times, website errors, length of visits to certain pages, page interaction information, methods used to browse away from the page and any phone number used to call our office.

Stonewright Ltd T/A Wright Care at Home may use the information we receive and/or collect about you to: Fulfil our obligations under any contract we have entered into with you or with a Customer you represent, and to provide you orthe relevant Customer with information or services you or the Customer has requested.

Monitor website usage and provide statistics to third parties for the purposes of improving and developing the website and the services we provide via the website.

Stonewright Ltd T/A Wright Care at Home processes personal information for certain legitimate business purposes, which include some or all the following:

  • Where the processing enables Stonewright Ltd T/A Wright Care at Home to enhance, modify, personalise or otherwise improve the website, its services or communications;
  • To identify and prevent fraud;
  • To enhance the security of Stonewright Ltd T/A Wright Care at Home’s network and information systems to better understand how people interact with Stonewright Ltd T/A Wright Care at Home’s websites;
  • To administer the website and carry out data analysis, troubleshooting and testing; and to determine the effectiveness of promotional campaigns andadvertising.

If we obtain consent from you to do so, we may provide your personal details to third parties so that they can contact you directly in respect of services in which you may be interested.

Where we are processing personal data, we have obtained via the website on the basis of having obtained consent from you, you have the right to withdraw your consent to the processing of your personal data at any time. If you would like to withdraw your consent or prefer not to receive any of the above-mentioned information (or if you only want to receive certain information from us) please let us know by contacting us via the following webpage https://wrightcareathome.co.uk/contact/. Please bear in mind that if you object, this may affect our ability to carry out the tasks above for your benefit.

We will notshare,sell or distribute any of the information you provide to us (other than asset out in this policy) without your prior consent, unlessrequired to do so by law.

 

How Safe is your Information?

Protecting your security and privacy is important to us and we make every effort to secure your information and maintain your confidentiality in accordance with the terms of the Data Protection Legislation. The website is protected by various levels of security technology, which are designed to protect your information from any unauthorised or unlawful access, processing, accidental loss, destruction and damage.

We will do our best to protect your personal data but the transmission of information via the Internet is not completely secure.
Any such transmission is therefore at your own risk.

 

Your Rights in Respect of your Data

If any of the information you provide to us via the website changes, please let us know as soon as possibleso that we can make the necessary changes to the information we hold for you on our database. If you wish to make any changesto your information, please contact us via the following webpage https://wrightcareathome.co.uk/contact/.

If you wish to access or rectify the information we hold about you, or request that such information be transmitted directly to another data controller, please contact us via the following webpage https://wrightcareathome.co.uk/contact/. We shall process your request to access your information within one month of receipt, or we’ll let you know within that timeframe if we need more information from you. We will process your request free of charge.

To request that your information is deleted or if you wish to restrict or object to the processing of your information, please contact us via the following webpage https://wrightcareathome.co.uk/contact/.

If you have any complaints about our use of your personal data, please contact us. You also have the right to complain to the relevant supervisory authority in your jurisdiction. In the UK, the supervisory authority is the Information Commissioner’s Office. Contact details for the ICO can be found at https://ico.org.uk/.

If you have any further queries or comments on our Privacy Policy, please contact us via the following webpage https://wrightcareathome.co.uk/contact/ or you can contact us by emailing admin@wrightcareathome.com. We also welcome your views about our website and our Privacy Policy.